Right of withdrawal



Cancellation right


They have the right to revoke contracts within fourteen days without giving reasons.


The cancellation term amounts fourteen days from the day of the completion of the contract.


To use your cancellation right, have to do us (Silke S. Oberheiden, Arenbergstr. 28, 45731 Waltrop, info@shark-designs.de, phone: 01520 inform - 176 53 55) by means of an unequivocal explanation (e.g., a letter sent by post, fax or e-mail) about your decision to revoke this contract. They can use for it the enclosed pattern-cancellation form which is not prescribed, nevertheless.


For the protection of the cancellation term it is sufficient that you send the communication about the exercise of the cancellation right before the cancellation term.


Results of the cancellation

If you revoke this contract, we have to you all payments which we have received from you, including the delivery expenses (with the exception of the additional costs which arise from the fact that you have chosen another kind of the delivery than which from us offered, most favorable standard delivery) to pay back immediately and at the latest within fourteen days from the day in which the communication about your cancellation of this contract has come with us. For this repayment we use the same currency which you have used with the original transaction, unless, something else was agreed with you expressly; in no case remunerations are calculated to you because of this repayment.


Cancellation instruction digital products

With the products which are to be covered about a download or are dispatched by email no cancellation right exists.
These products are suitable on account of her state not for a return (cf. §312d paragraph IV No. 1 Old. 3 Civil Code).
This is also valid for commissioned works whose implementation was already begun.

Exclusion of the right of withdrawal

Due to their nature, digital goods are not suitable for return (see § 312d (IV) No. 1 old version 3 BGB).

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